Management Consulting

• Organization Design/Redesign

• People aspects of mergers and acquisitions, including determining “fit” of individuals to new environment/work

• Tools to define/redefine strategy, purpose, direction of an organization

Executive Coaching and Executive Development

• Design and implement executive development systems for an entire organization

• Provide 360-degree assessments for Executives and Senior Managers along with development plans

• One-on-one coaching for individuals

Teambuilding

• Build teams using tools and methods to determine best fit of individuals to tasks

• Facilitate team activities to assure effectiveness and efficiency in accomplishing business tasks

• Provide tools and methods to evaluate team performance based on team goals and deliverables

Interpersonal and Interorganizational Conflict Resolution

• Determine source(s) of conflict(s) using proven methods

• Design and deliver situation-specific intervention

• Measure progress/results to assure management goals are met

People Assessments

Customized Assessments

• Build customized, company specific, competency-based assessments using state-of-the-art tools

• Determine fit between candidates/employees and the actual work

• Provide written reports to clients

Business Process Improvement

• Map and determine efficiency/effectiveness of specific current business practices

• Develop improved methods using internal people in the design and change process

• Roll out and measure process improvement results to the plan

• Provide continuous improvement education, tools and methods for improving customer satisfaction

Training Needs Assessments

• Tools and methods which generate usable, measurable plans
- Individuals for skill development and performance improvement
- Organizations for unit-wide plans or overall performance

Problem Solving and Decision Making Tools and Methods

• Easy to learn, fast to implement problem solving seminar for all levels of employees in any type of organization

• Tools for teaching everyone in an organization how to accurately diagnose and fix everyday problems, including how to measure when the problem is solved

• More powerful tools to resolve critical, chronic problems that affect key customers and their satisfaction

Quality Improvement for Key Business Problems

• Use of Quality Improvement Story Method (QIS) to identify and solve quality-related issues

• Quality improvement training for employees and managers

• Quality System Audits